Best Rate Guarantee
Book Direct with The Cove of Lake Geneva for the Best Rate. Guaranteed.
Book direct with the
Cove of Lake Geneva on our website and receive:
- The lowest rate possible for
- No change fees
- Access to our dedicated
reservations specialists to help with your booking
- Complimentary Cove welcome gift bag
If you find a lower
qualifying rate within 24 hours of making your reservation, contact us before
you check in and we will match the lower rate.
For more information, and to book your overnight stay, please call 262.249.9460
Best Rate Guarantee
Terms and Conditions
We guarantee you the best available
rate when you book a room through one of our reservations agents or our hotel
website. If you find a lower, publicly available rate, elsewhere within 24
hours of making your booking, we will match the lower rate, subject to the
following terms and conditions:
1. Reservations must be made on the
hotel website, not a third party website.
2. The Lower Rate must be for the
same type of accommodation, which means the same room type, with the same dates
and length of stay, same number of guests, with a similar view or room size and
the same terms and conditions governing the room rate.
3. You must contact the hotel within
24 hours of booking your reservation and before you check into the hotel.
4. Rate comparisons will be made net
of taxes, resort fee, early departure fees, or other fees and incidental
5. The Cove of Lake Geneva reserves
the right to deny a Lower Rate, if it cannot, independently, verify the
availability of a Lower Rate for the dates booked. The Lower Rate must be
bookable on another website. Advertised or inquiry only rates do not qualify.
6. The Best Rate Guarantee will only
apply to the Cove of Lake Geneva residential rental units that are included in
a rental program managed by The Cove of Lake Geneva.
7. The Best Rate Guarantee does not
apply to existing reservations that are not booked through the Cove of Lake
Geneva website, and the Cove of Lake Geneva is not responsible for any fees
associated with cancelling a reservation made through a different channel
(e.g., Expedia, Booking.com or any other booking channel).
8. The Best Rate Guarantee will be
suspended during times where the Cove of Lake Geneva’s websites or certain
rates are not available due to an outage, a technical issue or a circumstance
beyond our reasonable control.
9. Any disputes arising out of, or
related to, the Best Rate Guarantee or these terms and conditions shall be
handled individually without any class action, and shall be governed by,
construed and enforced in accordance with the laws in Wisconsin.
10. Unless prohibited by law, The
Cove of Lake Geneva reserves the right to amend, revise, supplement, suspend or
discontinue the Best Rate Guarantee program and the terms and conditions at any
time in its sole discretion and without prior notice.
Our Best Rate Guarantee does not
apply to the following:
1. Reservations booked via non-Cove
of Lake Geneva websites.
2. Hotel packages or travel packages
that may include hotel, airfare, car rental, food and beverage offers or other
similar packages or amenities.
3. Discount or negotiated rates not
available to the general public, including but not limited to membership rates
(e.g., AAA or AARP), corporate, government, promotional, unpublished, packaged
or opaque rates, group or other specially negotiated rates or rates available
on closed membership sites, or rates attained through the use of third party
discount codes or coupons.
4. Reservations made within 24 hours
5. Taxes, resort fees, early departure
fees or other fees and incidental charges.
6. Rate disparities due to
fluctuations, rounding or differences in currency exchange rates.