Best Rate Guarantee

Book Direct with The Cove of Lake Geneva for the Best Rate. Guaranteed.

Book direct with the Cove of Lake Geneva on our website and receive:

  • The lowest rate possible for your stay
  • No change fees 
  • Access to our dedicated reservations specialists to help with your booking 
  • Complimentary Cove welcome gift bag

If you find a lower qualifying rate within 24 hours of making your reservation, contact us before you check in and we will match the lower rate.    

Book Now

For more information, and to book your overnight stay, please call 262.249.9460

Best Rate Guarantee 

Terms and Conditions

We guarantee you the best available rate when you book a room through one of our reservations agents or our hotel website. If you find a lower, publicly available rate, elsewhere within 24 hours of making your booking, we will match the lower rate, subject to the following terms and conditions:

1. Reservations must be made on the hotel website, not a third party website.

2. The Lower Rate must be for the same type of accommodation, which means the same room type, with the same dates and length of stay, same number of guests, with a similar view or room size and the same terms and conditions governing the room rate.

3. You must contact the hotel within 24 hours of booking your reservation and before you check into the hotel.

4. Rate comparisons will be made net of taxes, resort fee, early departure fees, or other fees and incidental charges. 

5. The Cove of Lake Geneva reserves the right to deny a Lower Rate, if it cannot, independently, verify the availability of a Lower Rate for the dates booked. The Lower Rate must be bookable on another website. Advertised or inquiry only rates do not qualify.

6. The Best Rate Guarantee will only apply to the Cove of Lake Geneva residential rental units that are included in a rental program managed by The Cove of Lake Geneva.

7. The Best Rate Guarantee does not apply to existing reservations that are not booked through the Cove of Lake Geneva website, and the Cove of Lake Geneva is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., Expedia, or any other booking channel).

8. The Best Rate Guarantee will be suspended during times where the Cove of Lake Geneva’s websites or certain rates are not available due to an outage, a technical issue or a circumstance beyond our reasonable control.

9. Any disputes arising out of, or related to, the Best Rate Guarantee or these terms and conditions shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws in Wisconsin.

10. Unless prohibited by law, The Cove of Lake Geneva reserves the right to amend, revise, supplement, suspend or discontinue the Best Rate Guarantee program and the terms and conditions at any time in its sole discretion and without prior notice.

Our Best Rate Guarantee does not apply to the following:
1. Reservations booked via non-Cove of Lake Geneva websites.

2. Hotel packages or travel packages that may include hotel, airfare, car rental, food and beverage offers or other similar packages or amenities.

3. Discount or negotiated rates not available to the general public, including but not limited to membership rates (e.g., AAA or AARP), corporate, government, promotional, unpublished, packaged or opaque rates, group or other specially negotiated rates or rates available on closed membership sites, or rates attained through the use of third party discount codes or coupons.

4. Reservations made within 24 hours of arrival.

5. Taxes, resort fees, early departure fees or other fees and incidental charges.

6. Rate disparities due to fluctuations, rounding or differences in currency exchange rates.       

Book Your Getaway Today.

111 Center St, Lake Geneva, Wisconsin 53147 Phone: 1-262-249-9460 Fax: 1-262-249-1532 Email: © 2017 The Cove of Lake Geneva. All Rights Reserved.
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